June 2, 2014


Written by Spencer McDonald

Feature Article

Art Linkletter

Art Linkletter, the entertainer, said, "If you change your attitude you will change your life."

Wouldn't it be nice if we always got our way with things?  If things were as they SHOULD be?  Unfortunately, the world usually doesn't meet our expectations and we are left disappointed that people and things are not what they SHOULD be.

Did you ever know someone with an attitude of 'nothing ever goes my way'?  You may have a friend or colleague or even a family member with this attitude!  My friend Steve certainly does.


I like Steve, but I sometimes find him exhausting to be around, especially when he's driving and I'm the passenger.  Don't get me's not that he's a bad driver, it's just that he finds fault with everything and everyone around him.  He's quick to verbalize his displeasure too.

You know the type; "that guy should get off my tail and quit tailgating me"; "someone should build more roads and widen the ones we have to reduce this stupid congestion"; "people should learn to drive properly"; "we shouldn't let new immigrants drive without more training and testing"; "that idiot should have signaled before turning".


It goes on and on.  Steve wouldn't call himself a complainer or even a particularly negative person; he would just say that he knows how things should be.

Some days it seems like nothing is right for Steve.  Everything should be different.  It really bugs him and when things don't go Steve's way, someone else is always to blame.

Steve lives in the world of SHOULD.

In Steve's world of SHOULD, nothing and no one is good enough, right enough or fair enough and should be different (according to Steve).  Steve knows how everyone else SHOULD drive and is disappointed daily when his expectations are not met.

What Steve doesn't realize is that with his attitude of finding fault and 'SHOULDING' at everything and everybody, he's actually giving away his power and turning himself into a negative, critical, judgemental driver who is caught up in everyone else's driving that he upsets himself and gets stressed out as a result.


This is a concept called 'locus of control'.  What this refers to is where we place the power of control over the events in our lives.  If we place the control and responsibility for our sense of happiness, contentment and safety outside of ourselves we have an EXTERNAL locus of control like Steve.

If we live in the world of SHOULD, and expect that things should change and be different if only SOMEONE would do something, we are in fact placing the control of our happiness or contentment outside of ourselves.

We will be happy when someone fixes everything that bugs us.

But there is no one making these fixes.  Steve has spent his entire life complaining about how things should be different and he is in a perpetual state of disappointment that things are not as they should be.

This isn't to say that things couldn't be a lot better in many areas, but what's the point of complaining if you are either unable or unwilling to take action to make them better.

What about your expectations?  Do you get out of bed each morning hoping that this will FINALLY be that perfect day?  When you never get cut off, traffic lights are cooperative and green, the sun is shining and everyone is moving along at the perfect speed (for you)?  As one student said to me, "you are dreaming, baby!" that's never going to happen.

It is possible to change your world view from the world of SHOULD to the world of IS.  In the world of IS, we accept how things are and take action to deal with them.  Unlike Steve, we then see results.  So you don't like that guy tailgating, simply do something to change the situation.  Move over, let him pass, slow down a bit and increase following distance.  Realize that just because you think that he SHOULD stop tailgating you, that wishing he would not, will not make that so.  If you can't do anything about it at the moment, be aware of him there, but why get caught up in complaining?  It just reinforces a sense of powerlessness.


A great way to move out of a mindset of negativity is to make a point of noticing when things do go well and being grateful for them.  Take it a step further and make a point of daily noting EVERYTHING that you are grateful for in your life.  This is a powerful tool to change a negative outlook and the express ticket out of the world of SHOULD.

Written by: Spencer McDonald, President, Thinking Driver

About the Author - Spencer McDonald is a respected authority on driver behaviour, psychology and training, and is the founder of Thinking Driver.  To learn more about Mr. McDonald, please visit

(Reprinted as previously published in Canadian Occupational Safety Magazine).

Spencer McDonald

President and founder of Thinking Driver,  Spencer McDonald, has over 25 years of experience in designing driver safety training curriculums and instructor development. He has driver safety qualifications in all vehicle types and expertise in psychology, education, training and motivation that uniquely qualifies him to develop the attitude-based Thinking Driver programs. 

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