Thinking-Driver-Logo
Friday, 01 March 2013 00:00

TD Logo

Thinking Driver, a leading corporate driver improvement training and consulting firm based in British Columbia and Safety Services Nova Scotia, a not for profit safety services provider recently signed an agreement granting Safety Services Nova Scotia distribution rights to Thinking Driver products and services in Nova Scotia including Thinking Driver training courses, training support materials, eLearning products, DVDs and other Canadian content safety products.

Thinking Driver courses and services are in use by government and industry across western and northern Canada and into the U.S. serving a diverse spectrum of industrial and government sectors from oil and gas, transportation, engineering and environmental as well as heavy industry and construction.

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Thinking Driver President, Spencer McDonald says: "We are delighted to have Safety Services Nova Scotia join our distribution network. We have points of service across Western Canada with instructors as far as Saskatchewan and a U.S. distributor serving numerous states, but have been seeking a professional organization to represent Thinking Driver in Eastern Canada."

To read more of this press release from Safety Services Nova Scotia, click here.

Published in NEWS
Wednesday, 20 March 2013 00:00

Come visit us!TD Logo

Thinking Driver is pleased to be in attendance at the following Safety Conferences across Canada:

  • March 20 - 21 - Safety Services Nova Scotia: 31st Annual Health, Safety & Environment Conference, Halifax, NS (more information)
  • April 5 - BC Trucking AGM, Northview Golf Club, Surrey, BC
  • April 22 - 23 - Western Safety Conference, Vancouver, BC (more information)
  • April 30 - May 1 - Partners In Prevention, Mississauga, ON (more information)

 

Published in NEWS
Friday, 22 March 2013 00:00

Spencer McDonald, President of Thinking Driver will be delivering a presentation on 'When Fleet Driver Training Isn't Enough'.

What happens when your corporate drivers get tickets or have accidents? Are they automatically sent back to re-attend a driver training program where they pass with flying colours, seemingly without effort? Lack of skill is clearly not the problem, so what is happening? Is retraining (again and again) really the answer or are other forces at play? Come hear the 8 critical elements that successful organizations use in their corporate driver safety programs.

Western Safety Conference - April 22 & 23, 2013 - Hyatt Regency Hotel, Vancouver, BC

 

Published in NEWS
Tuesday, 07 January 2014 00:00

Feature Article

In this month's feature, Spencer McDonald discusses the importance of managing the risks in traffic.

lottery ticket

Do you buy lottery tickets? I do. Our chances of winning big are really quite slim and yet every month we still buy those tickets in hope of getting lucky. As they say; if you don't play, you can't win! The more tickets that you buy...the greater your chances, so some of us buy plenty!

Driving risks is in many ways like buying lottery tickets, only it's kind of an anti-lottery...You see, the probability of disaster because you take a chance is also slim, but you might just hit the jackpot that one time and end up in a serious crash. And some of us are heavy players in the risk lottery with much better chances of hitting the jackpot.

The 4th of Thinking Driver's Five Fundamentals is:

MANAGE THE RISK.

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In previous installments, we have covered: 'Think and Look Ahead', 'Anticipate Hazards' and 'Keep Your Options Open'. These are basic fundamental defensive driving skills.'Manage the Risk' has much more to do with your attitude or decision making process once you practise the first three fundamentals.

In every driving situation, that we find ourselves in, there will be risks that we face. What we do with these risks and how we make smart decisions about them is what sets a 'Thinking Driver' apart from a reckless player in the risk lottery; the lottery that none of us hope to win.

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Some of the chances that we take are calculated and thought through before we take them, like speeding, we feel late, rushed and have an urge to make up time so we choose to speed and take a risk and the risk lottery ticket that, with luck, won't pay off this time. Other times, we allow ourselves to develop habits that are like the automatic purchase option for a lottery ticket pool...we make the purchase without even thinking about it.

A good example of this is yellow lights. While you wouldn't necessarily know it to watch most intersections, the law (and best practice for intersection safety) is to stop on yellow unless you are unable to safely get stopped in which case it is not required. Lately it seems like most drivers treat yellow as a message to 'hurry up it's almost red!'. When this becomes a habit, you are piling up those risk lottery tickets and increasing your chances of hitting the jackpot one day when everyone else doesn't look out for you.

Thinking Drivers drive to minimize risk and prevent incidents in spite of the actions of other drivers and the current conditions including traffic, weather, road conditions, lighting and their own conditions. Minimizing risk requires only that you THINK about what could possibly go wrong in any given situation and act in advance to reduce the risk. In time it just becomes a habit. Generally this practise won't cost you anything in time and in the long run, could keep you out of the winners circle in the driving risk lottery.

You may hope to, but don't really expect to win the 649 or Powerball lottery though do you? But what would your life look like if you did? But it could happen, it's happened to others! Why not you? That's what keeps us buying those tickets.

No more need to work, security for your kids; their education and future, relaxing vacations in the sun, a new house, new car, no bills to worry about...the perfect life...

What is the possible result of hitting the jackpot in the risk lottery though? In North America every year, thousands of drivers, passengers and other road users hit this jackpot with tragic results.

No more ABILITY to work, no way to ensure your kids go to college or university, physical pain or disability, medical bills for expenses not covered by you plan, loss of health and perhaps mobility. Unless you hit the big jackpot: Then no more you, and all of the pain and grief suffered by those that you leave behind.

Play any lottery long enough and eventually it will be your turn. If you don't play, you can't win though.

So which lottery are you playing?

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(Reprinted as previously published in Canadian Occupational Safety Magazine.)

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Published in NEWS
Friday, 17 January 2014 00:00

Feature Article

In this month's feature, the 5th of Thinking Driver's Five Fundamentals, Control with Finesse, is discussed.

Legend Pic

There is only one fundamental goal in vehicle control for performance and racing, fuel economy and reduced wear and tear or enhanced safety. That goal is: drive with smoothness and finesse.

I was paid what I think is the highest compliment the other day by a friend who was describing my driving to a colleague. He said, "When Spencer is driving, nothing seems to be happening; no excitement, no surprises, nothing abrupt, just smooth flow through traffic." It wasn't always that way though. When I was a young man, I thought that I knew what good driving was; you stomped the gas and cranked the steering wheel. I thought good drivers had the skill and guts to drive close to other vehicles, zip past and fly down the road.

Boy was I wrong!

That style of driving cost me huge fines for speeding. Eventually my license was suspended for 3 months within the first 24 months of getting it. My style of aggressive, sloppy driving cost me multiple brake jobs because I wore out brakes like you can't imagine, and I had 3 crashes in 3 years all before I was 20 years old. The reality is that I was one of the WORST drivers on the road. Even after all those tickets and crashes, I still figured that I was a great driver. I was indeed a legend in my own mind!

I thought that because race car drivers went fast, if I went fast too, I would be like a race car driver and that's good driving right? It wasn't until years later that I understood just why race car drivers are able to go fast and stay in control; Smoothness.

race car driver

Yes, the best race drivers are the smoothest...they have the most finesse with brakes, accelerators and steering and they apply the principles of good vision, anticipation, space management and risk reduction to ensure that they never have to do anything abruptly and upset the balance of the vehicle.

When it comes down to it, traction, or the grip that your tires have with the road, is dependent on multiple factors, but the one that is most changeable moment to moment and controllable by the driver is the vehicle's balance and loading on each wheel/tire. It's an easy concept: if you have vehicle weight distributed over all tires (balanced), you are pushing the tires into the road with the vehicle weight and creating traction or friction. This is critical even if you are not a race car driver or driving at race car speeds.

What kind of driver are you? You almost certainly believe that you are a great driver, but are you, like I was, a legend in your own mind?

If you strive for smoothness in your daily driving, you will save fuel, reduce the wear and tear on your vehicle (especially brakes) and enhance safety by reducing risk. Practising smoothness also makes smooth control second nature which is critical if a sudden crisis does develop. Smooth balanced control helps ensure that you maintain traction and reduces the likelihood of a skid.

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It's not difficult to cultivate a smooth driving style. You start by sitting correctly in your vehicle with you back close to upright and pressed back into the seat. Your left foot braced on the dead pedal and the heel of your right foot on the floor prepares you to control the accelerator and brake precisely by squeezing and easing on the pedal to manage the vehicle weight shift from front to back.

total control steering

Your arms should be bent slightly at the elbows when you hold the steering wheel at 9 and 3 (yes 9 and 3!), then use the total control or push/pull method to turn the steering wheel.This will smooth out your cornering and manage the lateral weight shift when you turn.

Smooth driving is the hallmark of racing champions but also of professionals like police and other emergency vehicle operators.

Here is the litmus test of smooth and professional driving: are your passengers comfortable? Do they remark on how relaxed your driving makes them feel or are you hearing comments (or jokes) about your driving or gasps and sharp intakes of breath? Perhaps you should cultivate smoothness and become an excellent driver in reality instead of a legend in your own mind.

 

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By Spencer McDonald, President, Thinking Driver (Reprinted as previously published in Canadian Occupational Safety Magazine.)

Published in NEWS
Monday, 03 March 2014 00:00

Feature Article

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The car wasn’t going very fast when it passed us. In fact, it was hardly going any faster than we were which made me wonder why the driver felt the need to go by. As he signalled right and began to move back into our lane, the rear of the car began a graceful, slow motion pirouette to the left and the car rotated a full 180 degrees clockwise as we both continued down the highway. Bill, who was driving our van, braked gently and we stopped just in time to see the car (now facing the wrong way and going backwards in front of us) come to a gentle stop in the snow bank that had been left by the plough. No one was hurt and we helped them get out of the snow bank, turned around and on their way.

We were on British Columbia’s Highway 5 between Hope and Merritt in the middle of winter. This is the stretch of road now made famous by the Discovery Channel program, ‘Highway Through Hell’. We were going skiing. It was snowing, the road was covered in compact snow and the temperature was well below freezing. For this time of year on the Coquihalla: pretty typical conditions.

These kinds of conditions can be challenging to drive in, but by no means must they be particularly dangerous if handled responsibly and with a modicum of skill and caution.

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Approach winter conditions with less than good vehicle handling skills and/or overconfidence and you are in for trouble.

We live in a country where every single city has the potential for and history of, snow. Yes, even Victoria, BC has seen snowy roads! So why are there so many crashes at the first sign of the white stuff?

Too many of us either don’t understand the nature of traction, how to find and maintain traction in winter conditions and the implications of traction loss; or we do understand all of this but overestimate our capabilities. Either way, the results range from simply getting stuck or the harmless spinout described above, to more tragic events like the recent bus crash on a snowy pass in Oregon that killed several passengers.

So, let’s review: There are 6 main driving conditions that may affect your driving during winter months. Being mentally aware of these 6 conditions will assist you in safely negating your way during periods of extreme driving conditions.

The 6 Conditions Are:

1. Weather Conditions

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Weather is the most unpredictable of the 6 conditions of winter driving. Winter can bring snow, sleet, ice, rain, winds and extreme temperatures. These conditions can last minutes or days. They can change without notice, making your journey hazardous. Prior to leaving on a trip, it is important to check the weather and road conditions to better prepare yourself. Knowledge is power. Weather reports are available from various locations such as the radio, television, or the internet. Many jurisdictions have dedicated government phone numbers or a web site where you can obtain the latest weather conditions.

2. Vehicle Condition

This is the one condition that you have some control over. Get your vehicle winter-ready with a maintenance check-up. Don’t wait for winter to check your battery, belts, hoses, radiator, oil, lights, brakes, exhaust system, heater/defroster, wipers and ignition system. A simple winter check-up for your vehicle may alleviate serious problems in the future. Getting stranded on the side of the road, in winter conditions is no picnic. For sure, check that you have good winter tires with the snowflake symbol displayed on the sidewall.

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3. Road Conditions

It is not reasonable, nor prudent, to expect roads to be bare and dry during winter months. Snow, ice, slush and compact snow are road conditions that can be expected anytime in winter. Being prepared to meet the challenges that these conditions bring is critical to the safety of you and your passengers. As with weather conditions, there are also government agencies that provide information about road conditions. A simple call or check will give you a heads up on the road conditions before you drive.

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4. Traffic Conditions

Sharing the road with others is something you can’t avoid. They may not be as prepared as you are. They may be running on poor tires and perhaps are driving well beyond their abilities and capabilities. A thinking driver will perform a proper assessment of this risk and choose the appropriate action to deal with the situation. Perhaps just changing lanes will do the trick. If they are following you so close that they become a hazard, it may be safer to have them in front of you. Move over and let them pass. Leaving more room or staying away from other drivers during winter driving is the Thinking Driver way.

5. Lighting Conditions

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During winter months, depending on where you live, daylight can be from a few hours to non-existent. With later sunrises, earlier sunsets, and the sun lower on the horizon, glare can be a big hazard. Glare is intensified by the cover of white snow on the ground or blowing snow. To minimize these effects, maintain the cleanliness of your windshield on both the outside and the inside. Any debris or dirt film will intensify the glare and reduce your visibility. Wearing sunglasses is a good option to reduce glare. Because of the extended hours of darkness, make sure that all your lights are functioning properly and that they are cleaned off periodically. This is an important step to increase your ability to see and be seen by others. Blowing snow will accumulate on the back of the vehicle, covering tail and brake lights, so check them regularly. Ensuring that your tail lights are clean will increase your visibility and reduce the likelihood of being rear ended.

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6. Driver Condition

Winter driving can be stressful and exhausting. With changing conditions, other drivers on the road and wearing cumbersome clothing, winter driving is not the same as summer driving. Vehicle control can be more difficult when you are wearing heavy winter boots along with several layers of clothing. Your winter gear can impede your movements and make vehicle control more difficult than when you are in comfortable shoes and clothing during summer months.

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Being well rested will increase your mental alertness and assist you in remaining focused on the driving task at hand. It will help you remain calm during stressful situations. When you are well rested, you are less susceptible to physical aches and pains. You will find yourself feeling more comfortable behind the wheel than if you are tired. Being well rested will ensure that you are in good shape for the trip, not only mentally, by physically as well.

Consider these six conditions every time you venture out in winter (or any time for that matter). A Thinking Driver recognizes that these conditions affect the way he/she must drive to stay safe and uses good driving techniques to negotiate them.

(Reprinted as previously published in Canadian Occupational Safety Magazine)

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SSCWere you at the 41st Annual Saskatchewan Safety Council’s Industrial Safety Seminar?

Thinking Driver was there! The Saskatchewan Safety Council’s 41st Annual Industrial Safety Seminar took place February 3 & 4, 2014 in Saskatoon, SK. Thinking Driver was pleased to be in attendance and had a display in the tradeshow component.

Spencer McDonald, President of Thinking Driver and Chief Instructor, Dan Boyer delivered a session on “Challenging Our Culture of Risky Driving”.

To receive a copy of this presentation, please This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact information.

Congratulations to the following people who were our draw box winners of a DVD copy of Thinking Driver’s ‘Winter Driving Fundamentals’.

Les Togunrud – Saskatchewan Ministry of Highways (Regina, SK)

Kylee Lundberg – SaskWater (Moose Jaw, SK)

Albert Hopkins – SaskTel (Saskatoon, SK)

Chris Chuhaniuk – City of Saskatoon (Saskatoon, SK)

Bob Smith – TransGas (Coleville, SK)

Doyle McMorris – The Mosaic Group (Moose Jaw, SK)

Published in NEWS
Friday, 25 July 2014 00:00

Feature Article

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Being an astronaut is probably one of the most dangerous jobs.  Chris Hadfield, the Canadian astronaut who flew on the International Space Station in 2013 for 5 months and was its commander most of that time, says that this dangerous mission was the culmination of his career that began in the Canadian military where he was a fighter pilot, then a test pilot, then finally an astronaut.

Hadfield said in an interview after the mission that he isn't a risk taker by nature and in fact he is risk averse and even afraid of heights.  He tries to reduce the risk in every activity that he does by being aware, education himself about the risk and preventive ways to migrate or reduce that risk, and as he calls it, by practising 'negative thinking'.

He says that here is a lot of popular psychology these days about the power of positive thinking but he relies more on negative thinking.  Thinking that asks, "What could go wrong here?"

Once engineers analyze and identify the risks and dangers in the mission, activity or task, they can plan how to reduce that risk and how to implement a primary plan and a backup plan if the first risk reducing strategy fails.  Only after doing everything reasonable to reduce the risks of an incident or accident, does the mission go forward with confidence that everything that can reasonably be done, has been done.

Does that eliminate risk though?  Absolutely not.

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Space travel is inherently risky, as we have seen from the several tragedies dating back to the Apollo days and through two shuttle missions lost with all crew members, so even after taking every conceivable precaution, something can still go wrong.

cars driving

Most of us will never become astronauts, but driving is no different than space travel as an inherently risky activity and an activity where things can also go terribly wrong even after taking every defensive precaution.  The risks involved with driving are even more difficult to identify and the defences more uncertain than ones involving space travel in some ways.  At NASA, everyone is on the same team and working towards the same safe and incident free outcome.  We share the roads with strangers who may or may not take the same care we do.

NASA engineers are controlling risks involving generally predictable equipment and machinery failure.  We have to deal with the uncertainty of unpredictable human behaviour in people that we don't even know.

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Driving is likely the most dangerous thing that you can do.  Your chances of being killed or injured while driving or riding in a vehicle are greater than any other activity that most people do.  Traveling by automobile is many times more dangerous than any other mode of transportation.

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It's funny, most of us have sat in a departure terminal waiting to board an airplane and have had at least the passing thought, "I hope this isn't the time that something goes wrong."  Or they have been on the plane when there has been turbulence and the plane started bouncing around and thought, "This is it, now we are all going to die."

But we don't: Except in rare and tragic cases.  And the number of these occurrences and the number of fatalities involved pale in comparison to the numbers that are killed every year on the nation's highways.

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But have you ever thought before climbing behind the wheel, "What I'm about to do is dangerous.  If either myself or any of the hundreds or thousands of people that I will share the road with today, people that I don't know, have never nor will ever meet and know nothing about, screw up, I could end up badly hurt or killed."

We don't think those thoughts, though.  Not most of us.

I saw a t-shirt once that said, "I am a bomb disposal technician.  If you see me running, try to keep up"

Some activities are just so dangerous that most of us don't even consider engaging in them. But not driving.

Yet driving is the leading cause of unintentional death at 10.9 fatalities per population of 100,000 according to the Centers for Disease Control.

If you drive as part of your job, it's the most likely way that you will be injured on the job, too.

So the next time you slip behind the wheel, think about yourself as a fighter pilot or astronaut.  Not the daring and risk taking Buck Rogers, hero of screen and story, but the real thing: A thoughtful and skilled technician and expert at negative thinking, assessing situations and reducing the risk of accident.

Chris Hadfield

That way, like Chris did, we can all come home safely.

Written by: Spencer McDonald, President, Thinking Driver

(Reprinted as previously published in Canadian Occupational Safety Magazine.)

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About the Author - Spencer McDonald is a respected authority on driver behaviour, psychology and training, and is the founder of Thinking Driver.  To learn more about Mr. McDonald, please visit www.thinkingdriver.com.

Published in NEWS
Wednesday, 03 September 2014 00:00

karmaI recently exited a parking lot in my area into a lane that immediately ended and required me to merge left into the through lane.  You know the situation, where people charge up the right side and squeeze in?  I signalled and settled in to wait a while as the line of traffic was steady as far back as I could see and I'm not the 'force my way in' type of guy (anymore).

To my surprise and delight, the first car that had the opportunity, braked and waved me in and I joined the line.  After completing my lane change, I waved back with my right hand from inside ("Thanks") and the generous driver, who let me in, flashed his lights back ("No problem, you're welcome").  I smiled. Good karma indeed!

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Such an easy moment, a light touch on the brakes, a casual gesture and I'm in line without drama or frustration. I'm happy to have been let in and he appreciated my thanks.  It got me thinking: I see countless acts of courtesy every day when I drive but I listen to endless diatribes from others about how discourteous everyone is these days on the road.  What's going on here?

I believe in karma - You get what you give... you attract to you, events and experiences that are consistent with the behaviour that you practise and your beliefs and expectations.  If you expect others to be jerks about their driving, you watch for it and naturally notice it.  As a consequence, you may feel justified in driving like a jerk yourself and attract even more jerks and discourteous drivers into your experience as they react to your driving style.

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Now, you could choose to drive aggressively and defend your actions by arguing that this is the only way to deal with all the idiots on the road, but this attitude betrays an underlying belief that defensive driving means that the best defense is a strong offense.    You may or may not be religious or spiritual, go to church or pray, meditate or practice a faith at all, but fundamentally we all know right from wrong and retaliation or aggression isn't the answer.

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Every spiritual leader ever, professed peace and the importance of tolerance, forgiveness and the inherent goodness in all others regardless of their behaviour in the moment.  You and I have both behaved badly at some point but has that doomed us to purgatory and forever tarnished us as a bad person?

We recently lost Nelson Mandela who was an inspiration to the entire world and he said that 'resentment is like drinking poison and then hoping it will kill your enemies'.

In fact, we are all imperfect people struggling to find our way through life, some more skilled in some ways and less in others.  Compassion and forgiveness is an appropriate response to poor driving skills seen in others or even intentional aggressive driving.

Karma is Karma.  You get what you give.  Whatever you believe about driving and other drivers, it's going to be true... for you.  And treating others poorly will just come back to you someday.

But what if you chose a different reality?  What if you could choose to think differently and try out different driving behaviour.  You will certainly get what you give in this case also.  Will you stop seeing or experiencing discourteous drivers?  Likely not, but you will begin to attract and notice the good guys out there that don't tailgate, and do let you in, that don't block the fast lane, that signal and wait for a gap instead of forcing the issue.  You will continue to get what you give, but it will all be different because you will be giving differently.

The reality that we live in is mostly of our own creation.  Living in a world where we focus our judgement outward critically and self-righteously assessing everyone else might make us feel superior, but at the expense of our own happiness and joy.

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You may have a GPS in your vehicle that guides you to your destination, but each of us has another compass; an internal moral compass that if we listen to before acting or reacting impulsively will guide us to the best outcome for all.

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So when you next drive, refer to your internal compass about right and wrong and apply it to yourself first before judging others.  Try giving a bit and patiently watching for it to come around as it certainly will, if you just look for it.  It's just driving karma.

Written by Spencer McDonald, President , Thinking Driver

(Reprinted as previously published in Canadian Occupational Safety Magazine)

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About the Author - Spencer McDonald is a respected authority on driver behaviour, psychology and training, and is the founder of Thinking Driver.  To learn more about Mr. McDonald, please visit www.thinkingdriver.com.

Published in NEWS
Monday, 06 April 2015 00:00

fleet-safety1Good training is a key element, but only part of the puzzle for vehicle safety!

Employers with vehicle fleet or employees who drive are aware (or should be) that the greatest probability of an injury incident is going to be vehicle or driving related.  Many organizations have, therefore, incorporated driver training into their OHS program.  This is as it should be.

Unfortunately, in many cases, this is where vehicle safety stops.

Training is too often expected to become 'the answer' to vehicle reduction.  A driver involved in an incident, for example, is automatically sent back to re-attend the training program where he/she would almost always pass with flying colours, seemingly without effort.  Lack of skill is clearly not the problem here.

In this situation, is retaining really the answer or are there other forces at play?  Could this be a motivational problem, an attitudinal issue, maybe a medical condition?  Was the vehicle appropriate for the work and equipped correctly?  Training alone can't address all these issues.

A driver training program labouring under the expectation that it should solve all of an organization's driver safety or incident problems is destined to fall short.

Training is undertaken for a variety of reasons:

  • to train and qualify new operators,
  • to provide refresher or upgrade training/education,
  • to reinforce previously learned skills,
  • to re-qualify experienced operators.

But there are many more elements to an effective vehicle safety program.

How does yours stack up?  Compare the features of your vehicle/driver safety program with this list of critical key elements:

1. Senior Management Commitment

Is driver safety seen and acted on by senior management as a critical safety issue?  Frequently we see lip service paid to driver safety, with strong statements of corporate commitment but an absence of meaningful action.  In many cases, senior executives are visibly absent in the training courses associated with the program and have a belief that they are somehow exempt from vehicle safety policies, like pre-trip inspection and circle checks.

Enlightened organizations implement driver safety programs by starting with attendance and qualification on course from executives very early in the process.  These managers lead by example, by committing to the program and adhering to policy (like cell phone prohibition, backing in to park, circle checks).  Workers need to both hear about safety from management and also see management participating and in compliance.

2. Written Policies and Procedures

Vehicle safety policy and practise should be identified and detailed in its own section in your health and safety manual.

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The policy should state the company's expectation of employees who drive, as well as specific policy related to job tasks involving vehicle use or movement - on or off-road.  In addition, the policy should state qualifications for use of various vehicle types or classes and the training testing required to achieve these qualifications.

Consequences for non-compliance (if different from the corporate disciplinary system) should be stated clearly.

3. Driver Abstract / Record Checks

Check the driver records of all prospective employees who will be driving for work purposes. Screen out applicants who have poor driving records since they are most likely to cause problems in the future. The driving record should be reviewed annually to ensure that the employee maintains a good driving record, and action should be taken if the record deteriorates.

Clearly define the number of violations an employee/driver can have before losing the privilege of driving for work, and provide training where needed.

4. Incident Reporting and Investigation

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All vehicle incidents should be reported and investigated.  Acquire the services of an experienced trainer or vehicle operation expert if one is not available in-house.

Root causes should be identified and action items (if applicable) developed to help prevent future incidents.

5. Vehicle Selection, Maintenance and Inspection

Selecting, properly maintaining and routinely inspecting company vehicles is an important part of preventing crashes related losses.  Ensure the vehicle selected for a particular application is suited and properly equipped to permit safe use in that application and environment.

A pre-trip/shift inspection routine should be incorporated into the vehicle safety policy, and vehicles should be inspected daily by the driver.

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Regular maintenance should be done at specific mileage intervals consistent with the manufacturer's recommendations.  A mechanic should do a thorough inspection of each vehicle at least annually.

 

6. Disciplinary System

Develop a strategy to determine the course of action after the occurrence of a moving violation, policy breach, complaint and/or preventable incident.

There are a variety of corrective action programs available; the majority of these are based on a system that assigns points for infraction and/or incidents.  The system should provide for progressive discipline if an employee begins to develop a pattern of repeated problems.

7. Reward / Incentive Program

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Safe driving behaviours contribute directly to the bottom-line and should be recognized as such.  Positive results are realized when driving performance is incorporated into the overall evaluation of job performance.

Reward and incentive programs typically involve recognition, monetary rewards, special privileges or the use of other incentives.

8. Driver Training / Communications

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The training program should be an integral part of the OHS program and be ongoing.

Conduct initial training and qualification for new hires; even those with clean driving records may have never experienced professional training and only passed a basic government driving exam (perhaps many years ago).  To set a baseline for driver performance and to document competence in case of future problems, employees should be trained, evaluated and qualified on the vehicle type(s) they will be assigned to, in the environment they will be operating in.

Regular refresher/requalification should be an integral part of the program.

The best programs incorporate a driver safety related course, seminar or event annually to keep vehicle safety at the forefront of employees' minds and demonstrate the corporate commitment to safety.

Every two to three years, requalification by on-road evaluation should be conducted.

Keeping vehicle incident rated low goes beyond just providing training, it includes a comprehensive system of the key elements discussed in this article.

How does your organization measure up?

Written by: Spencer McDonald, President, Thinking Driver

Published in NEWS

Would it kill you to train your drivers?

It could kill them if you don't

Vehicle Incidents are the most probable way that your employee will get hurt on the job. Protect your investment today with driver training.

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Fleet Driver Safety Training Online Courses for Companies and Enterprises.

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Join the Thinking Driver community, help us create better drivers, and learn the knowledge and skills, including years of developmental training.

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The Thinking Driver Program was created by Spencer McDonald, driver psychology and counseling specialist to improve driver attitudes and reduce aggressive driving and fleet incident rates.

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